Current Job Postings
Home-Based Commission Sales Representative
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- Department
- Travel
- Summary
- From a home-based office, performs leisure agent duties of moderate difficulty. To be able to plan, develop, and design domestic and international tours, as well as motorcoach, rail and cruise. Negotiate the components for best value to include all transportation, motel, meals, guides, and sightseeing.
- Status
- Contract
- Duties
- (Includes the following. Other duties may be assigned.)
Sells a variety of products, both domestic and international, to include airline tickets, rail, motorcoach, cruise, hotel reservations, car rentals and land packages. Plans and confirms reservations. Advises clients of policies and cancellations. Disburses tickets and documents. Collects appropriate monies. Uses follow-up to develop repeat clientele
Provides direct service to members through in-person and telephone in all areas of travel. Ensures quality service delivery to members/clients. Follows established security measures set by Management. Follows proper accounting procedures.
Meets established sales and commission goals set by Management. Effectively uses cross-selling techniques to promote all AAA products and services.
Responsible for providing a high quality of customer service to all members. Will be reviewed using Quality Standard survey results annually.
Fluent on AAA applications to include but not limited to AXIS, Apollo, and vendor websites.
Negotiate all vendors for best rates, price and package.
Operates computerized airline reservation equipment and conforms to the procedures for the computerized accounting system for Apollo/Galileo, including ticketing, exchanges and refunds.
Processes requests for travel literature, and brochures. Maintains client files. Responsible for all documentation to include putting together and distribution to clients. Responsible for all deadlines for assigned clients, cancels, makes payments, deposits and final payments.
Keeps current on changes and travel trends through reading travel magazines, computerized daily briefings and bulletins and by attending related seminars, in-house trainings, Webinars and eLearnings. - Supervisory Requirements
- None.
- Qualifications
- To perform this job successful, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Language
- Ability to read and interpret documents, instructions and manuals. Ability to communicate effectively and professionally with customers, vendors or employees of the club.
- Math
- Ability to add, subtract, multiply, and divide and to perform other mathematical calculations.
- Reasoning
- Ability to apply common sense understanding and carry out instructions furnished in written, oral and other forms of communication. Ability to resolve problems and conflicts involving standardized situations.
- Physical
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, speak, and listen. The employee frequently is required to use hands, fingers and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds.
- Environment
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
